Privacy Policy

Last updated: 23/08/2026

1. Introduction

This Privacy Policy explains how IRLOGISTIC ("IRLOGISTIC," "we," "us," or "our") collects, uses, discloses, and safeguards information when you use our multimodal freight logistics platform, including our website, quote engine, and related B2B services (collectively, the "Service").

This policy applies to visitors, registered users, and business customers of IRLOGISTIC across all regions in which the Service is offered, including the European Union, Russia, and Iran. Because data protection law differs meaningfully across these regions, region-specific notices are included in Section 10.

IRLOGISTIC is a business-to-business platform. It is not directed at consumers, and we do not knowingly collect personal data from individuals acting outside a business or professional capacity.

2. Who We Are

Data Controller: [Company Legal Name]
Registered Address: [Address]
Contact Email: [privacy@irlogistic.example]
Data Protection Officer (if applicable under GDPR): [Name / Contact]

3. Information We Collect

3.1 Information you provide directly

Account and registration details (name, job title, company name, business email, phone number)
Company/legal entity information (registration number, tax ID, address) for B2B verification
Shipment and quote data (origin/destination, cargo type, HS codes, weight/volume, incoterms, preferred transport mode)
Billing and payment details (processed via third-party payment processors; we do not store full card numbers)
Communications with our support or sales team

3.2 Information collected automatically

Device and browser information, IP address, and approximate location
Usage data (pages visited, quotes generated, features used, session duration)
Cookies and similar tracking technologies (see Section 7)

3.3 Information from third parties

Carrier, customs broker, and logistics partner confirmations related to a quote or shipment
Publicly available trade, tariff, or customs reference data (e.g., HS code databases) used to power quote calculations

4. How We Use Your Information

We use collected information to:

Generate and refine multimodal freight quotes (road, sea, air, rail)
Create and manage user and company accounts
Facilitate communication between shippers, carriers, and logistics partners
Process payments and invoicing
Improve routing accuracy, pricing models, and platform performance
Detect fraud, misuse, or violations of our Terms of Service
Comply with applicable legal, customs, tax, and export-control obligations
Send service updates, and, where permitted, marketing communications

5. Legal Basis for Processing (EU/EEA Users)

Where GDPR applies, we rely on:

Contractual necessity: to provide quotes, manage your account, and deliver the Service
Legitimate interests: for platform security, fraud prevention, and product improvement
Legal obligation: for tax, customs, and sanctions-compliance recordkeeping
Consent: for optional marketing communications and non-essential cookies

6. How We Share Information

We may share information with:

Carriers, freight forwarders, and customs brokers necessary to fulfill a quote or shipment
Payment processors and financial institutions
IT infrastructure and hosting providers (including self-hosted regional infrastructure used to meet data-residency requirements)
Professional advisors (legal, audit) where necessary
Regulators, customs authorities, or law enforcement where legally required
A successor entity in the event of a merger, acquisition, or asset sale

We do not sell personal data to third parties for their independent marketing purposes.

7. Cookies and Tracking

We use cookies and similar technologies to operate core platform features (e.g., session management, saved quotes) and, where you consent, for analytics. You can control cookies through your browser settings; disabling essential cookies may limit platform functionality. A separate Cookie Notice/banner governs consent choices where required by law.

8. Data Retention

We retain personal and shipment data for as long as necessary to:

Maintain your account and provide the Service
Meet tax, customs, and trade-compliance recordkeeping requirements (which may require multi-year retention in certain jurisdictions)
Resolve disputes and enforce our agreements

Retention periods vary by data category and jurisdiction; specific schedules are available on request.

9. International Data Transfers

Because IRLOGISTIC operates across the EU, Russia, and Iran, personal data may be processed on infrastructure located in more than one country.

EU/EEA data: Transfers outside the EEA rely on appropriate safeguards (e.g., Standard Contractual Clauses) where required by GDPR.
Russia: Personal data of Russian citizens collected via the Service is initially recorded and stored on servers located within the Russian Federation, consistent with Federal Law No. 152-FZ on Personal Data, before any permitted cross-border transfer.
Iran: Data handling for Iran-based operations uses self-hosted, regionally deployed infrastructure, reflecting both data-residency preferences and sanctions-related technology constraints described in our infrastructure architecture.

Region-specific transfer mechanisms should be confirmed with local counsel before launch, as requirements in this area are strict and evolve frequently.

10. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion, subject to legal retention obligations
Object to or restrict certain processing
Request data portability
Withdraw consent where processing is consent-based
Lodge a complaint with your local data protection authority (EU/EEA users)

To exercise these rights, contact us at [privacy@irlogistic.example]. We may need to verify your identity and business authorization before responding.

11. Security

We implement technical and organizational measures — including encryption in transit, access controls, and infrastructure segregation across regions — designed to protect personal and commercial data. No system is completely secure, and we cannot guarantee absolute security.

12. Children's Privacy

The Service is intended for business use by adults acting on behalf of a company. We do not knowingly collect data from individuals under 18.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified via the platform or by email prior to taking effect. The "Last updated" date reflects the most recent revision.

14. Contact Us

For questions about this Privacy Policy or our data practices:

Email: [privacy@irlogistic.example]
Address: [Company Address]